Refund and Returns Policy

1. Return or Exchange Within 14 Days:

Products can be returned or exchanged within 14 days from the date of purchase.

Items must be in their original condition and packaging (not opened or used).

The return or exchange can be done through the company’s main office or via a shipping company, with the customer covering the shipping costs.

2. Exchange or Return Due to Manufacturing Defects:

Products can be exchanged or returned within 30 days in case of manufacturing defects or non-functionality (not due to misuse).

Customers must report the defect through customer service.

3. Proof of Purchase:

Customers must provide proof of purchase (order number or invoice) for any return or exchange request.

4. Incorrect or Missing Orders:

In case of receiving an incorrect or incomplete order, customers must contact customer service within 48 hours for assistance.

The company will bear all shipping costs for such cases.

5. Customer Service Contact:

For any inquiries or complaints, customers can contact our support team to ensure a smooth process for returns or exchange